If you don’t want to use the premium version of a particular channel on Roku, then it’s time to terminate it. You can cancel your subscription either by visiting the Roku website or directly from your device’s Settings.
Either method is simple and possible if you have made the payment through Roku Pay. If you have decided to save some bucks on your entertainment bills, then the steps below will be of help.
How to Cancel a Subscription from the Roku Device Directly
Using the following method, you can cancel your subscription to Spectrum TV, Disney+, Netflix, Hulu, and others.
- From your Roku’s Home screen, go to the channel you want to unsubscribe from using the following ways. Before that, connect your Roku to the stable WiFi connection.
- Begin from the Home Screen → Use the arrow buttons and go to the Channel Grid → Highlight a Channel → Press the Asterisk (*) button.
- Go to Home Screen → Click Streaming Channels → Select Search Channels → Search for the channel → Go to the Channel page.
- Look for the Manage Subscription option and get all the subscription-related info.
- From the pop-up, choose Cancel Subscription and confirm the procedure in the following screen. Now, your subscription will be canceled.
How to Cancel Subscriptions via the Roku Website
- Use your Roku account details and sign in to it on the my.roku.com website.
- Scroll down and click on Manage your subscriptions. This will take you to the My Subscriptions screen, which lists all the Roku channels you have subscribed to.
- You should highlight the channel you want and click on Unsubscribe.
This will cancel the subscription and get reflected on your Roku device.
How to Cancel Subscriptions on Roku Via Mobile
Similar to the Roku website, you can cancel the subscriptions using your mobile phone. By using The Roku App (Official), you can easily control and manage your subscriptions on Roku. To do this,
- Download the Roku app on your mobile device and log in with your Roku account. (Play Store | App Store)
- Inside the app, select the Account Avatar button from the bottom.
- Now, from the menu, choose Payments and Subscription.
- This will preview the list of subscriptions. In there, choose your desired subscription and click on Cancel Subscription.
- Then, follow the on-screen prompts and cancel your subscription easily.
How to Turn Off Auto-Renew on Roku Pay
All subscriptions made through Roku Pay renew automatically. If you have made a subscription through it, don’t forget to cancel it. Following are the steps to cancel the auto-renewal of your subscriptions.
- Sign in to your Roku account from its official website.
- Scroll to the Subscriptions section and tap Active subscriptions.
- Click on the channel you want and select Turn off auto-renew.
- Now, your subscription won’t renew itself automatically and will run through the remaining period of your plan.
Why Roku Won’t let Me Cancel a Subscription
In rare cases, you may find your Roku won’t let you cancel your subscription. If you’re facing this issue, then here are the reasons why.
- If you have purchased a subscription from an official website without using your Roku Pay account, you will find this error. So, visit the official website of the service you subscribed to and terminate your account.
- Due to some bugs on the Roku device, you may not cancel the subscription. In this case, restart your Roku or clear the cache on Roku to fix the problem.
- If nothing works out, and is Roku charging you? Then contact Roku billing support by visiting Roku customer service. Or contact the service website.
By following the above-discussed methods, you can easily cancel subscriptions and also terminate the free trial plans on Roku. For further queries or discussions regarding canceling the Roku subscription, you should let us know your thoughts in our community forum.
