Whenever you face any issues, like device freezing, no internet, or overheating issues on Roku that DIY fixes can’t diagnose, then you should contact their Customer Service. They have a dedicated team working around the clock, whom you can contact to get genuine solutions to your problems. It doesn’t matter if you are facing technical issues or have doubts about the device installation procedure, you can readily reach out to them. There are several ways you can contact them, and some of the ways are given below.
Ways to Contact Roku Customer Service
| CONTACT MEDIUM | LINK |
|---|---|
| Phone | 408-556-9391 |
| www.roku.com/support | |
| Roku Community | https://community.roku.com/ |
| Roku Blogs | https://www.roku.com/blog |
| Live Chat | Roku Support Website |
Choose any of the above methods and contact Roku’s Customer Support. You can find all of the above links on their website too. If you wish to talk with their agent directly, use the Calls, Live Chat, and Email methods. If you want to discuss and share your ideas with other Roku users, visit their Blog sites or community forums.
There, you can connect with people facing problems similar to yours. Except for Email, the remaining methods, such as Calls and live Chat, are available only for a stipulated time.
Does Roku have Social Media Handles?
Yes. Roku has a major presence on several social media handles, such as Facebook, Twitter, YouTube, and many more. They post regularly on all these platforms, and you can easily access them through the links below.
Whenever they launch a new product, they post a promo video on their accounts. You can even find troubleshooting and explanatory videos on these sites. If you have any issues with their products, make a Tweet on X (formerly Twitter) and tag the official Roku handle. There is a high chance that they will respond, and the same goes for Facebook. Lastly, they have a TikTok account, too, which we don’t recommend as a good customer service medium.
Additionally, their official Community Forum is quite impressive, and Roku doesn’t moderate it, enabling transparency and allowing criticism of its products. This shows Roku’s accountability.
Meanwhile, if you have any questions about contacting Roku customer service, join our community forum and gain valuable insights.
