Knowing the serial number is important when contacting Roku customer support about product service. In addition, it is the preliminary requirement if you want to opt for the Roku warranty. Fortunately, there are multiple ways to find the serial number of the Roku TV.
In this article, we’ve enlisted all the possible ways to locate the Roku’s serial number without breaking a sweat.
Efficient Ways to Identify Roku Serial Number
The Roku serial number can be found differently on the physical device, in the Roku Settings menu, from the TV package, and in the Roku remote app. Refer to the procedure for a detailed reference.
1. Using the Roku Settings Menu
- Grab your Roku remote controller and turn on your Roku TV. Then, continue by tapping on the Home button.
- Scroll down through the device and select the Settings option.
- Proceed further by tapping on the System option shown on the screen.
- Clicking the About option will show you a list of information related to the Roku device.
- This contains the details about the Serial Number and the Device ID. In that, you can make a note of the serial number of your TV.
2. Search on Roku’s Original Package
While packaging the Roku TV in a box, the manufacturer usually puts the serial number of the device ID on a white label nearer the UPC barcode. So that, you can directly note down the serial number from the label pasted on it.
In case, you have any trouble finding the serial number, you can visit the manufacturer’s help page or contact them directly to find the serial number of the Roku.
3. Using the Roku Mobile App
Firstly, you have to install the Roku Mobile app on your smartphone either from the Google Play Store or the App Store. Throughout the process, it is important to connect your smartphone and the Roku TV to the same internet connection.
- Upon installation, open the Roku Remote app and then sign in to your account with the required credentials.
- Go to the app and select the Devices option shown at the bottom of the app screen.
- Next, select your Roku device on the list to pair both devices.
- Then, continue by clicking the Options shown next to the connected devices.
- Select the View System Info option to know the serial number of your TV.
4. From Roku TV’s Back Panel
Sometimes, the serial number is available in the sticker on the back of the TV. The manufacturer directly prints the serial number either on the back or the bottom of your Roku TV. So, you can search for the serial number on your TV itself, and the process can be completed in a few seconds.
Overall, the device’s serial number has many uses. It can be used to claim the warranty, identify your IP address, etc. With the product information provided by the Roku serial number, it will be easy for Roku customer support to deal with any queries related to the Roku device.
Engage with our members on my Roku community forum to participate in the discussions and to get clarified on any doubts regarding Roku.
FAQ
Yes. After locating the serial number, you can contact customer care support to know the IP address.
