It will be quite frustrating if all the troubleshooting methods fail while trying to rectify an issue. In such cases, most of us will try to contact Roku customer service for assistance. However, before contacting them, we’ll tell you the last resort to fix the issue yourself, which is to factory reset your Roku to the initial settings.
As the factory reset erases all the settings on your device, we recommend you to backup sensitive data before initiating the process.
Things to Do Before Resetting Roku TV
A factory reset will make your Roku TV brand new by removing all app data and newly installed apps. So, to avoid losing any data, you need to take a backup. As the backup process on Roku is different from that of smartphones and other streaming devices, here are some pointers you can follow for backup.
- Cloud Sync: Before resetting, take a cloud backup of your streaming apps on Roku. This way, you can simply log back into your account and access the data without losing them.
- Photograph your TV settings: As the factory reset reverts the TV picture, audio, and other enhancing settings on Roku, make sure to take a picture to do the calibrations later.
How to Reset Roku Device With Remote
- Click the Settings option on your Roku Home screen.
- Select System and select Advanced System Settings.
- In that, click on Factory reset.
- This will prompt you to enter the Roku PIN displayed on your TV screen. Enter it and click OK.
Now, your Roku will turn off and turn on several times in between. Once done, all the data will be erased, and you will have to set up your Roku again.
How to Reset Roku Without Remote
- Discover the Reset button on your Roku TV. You can find that on the back of your device.
- Hold Roku’s Reset button until the LED light on your TV starts flickering.
- After freeing the Reset button, your TV will start the resetting process.
- Within a few minutes, the procedure is completed, and you can set up your TV from scratch.
Also, in case of a malfunctioning remote, you can use the Remote feature on the Roku App and access its settings menu to proceed with the resetting process.
In conclusion, most technical issues are solved with a factory reset (hard reset). However, if it doesn’t fix the issue you are facing, you can try contacting Roku’s customer support to get the required solutions.
For further queries and discussions related to Roku, kindly visit my community forum and share your thoughts with the other Roku users.
FAQ
To reset a Roku remote, remove the batteries from the battery compartment and leave it idle for a few minutes. After that, reinsert the batteries again and pair the Roku remote with your Roku TV.
